Customer support ideas
Inboxes, help centers and ways to answer customers faster.
- ReplyfoldSaved replies that adapt to each customer.Nov 8, 2026
- FrontA shared inbox that brings email, chat and SMS together.Oct 25, 2026
- SLA LighthouseWarns before a support SLA is about to breach.Nov 4, 2026
- QueuegardenShows customers a realistic wait time.Oct 25, 2026
- WarrantywellTracks warranty claims for small hardware companies.Oct 25, 2026
- FreshdeskA help desk for email, chat and phone support.Nov 4, 2026
- MultilingualdeskRoutes tickets by language and suggests a translation.Oct 15, 2026
- HowtoleafTurns solved tickets into draft help-center articles.Oct 25, 2026
- MacrosmithSuggests macros from your best past replies.Oct 25, 2026
- ZendeskTicketing, self-service and customer service workflows.Oct 16, 2026
- AdaAutomated support that answers routine questions across channels.Nov 4, 2026
- ReturnpathSelf-serve return labels with a clear reason list.Oct 15, 2026
- PlainA support platform designed for B2B software teams.Nov 4, 2026
- GorgiasA helpdesk built for ecommerce stores and their order data.Oct 15, 2026
- IntercomA customer messenger with a shared inbox and a help center.Oct 15, 2026
- QuietdeskA shared inbox that sorts itself by urgency.Nov 11, 2026
- LiveChatAdd live chat and a ticketing workflow to a website.Nov 4, 2026
- Help ScoutA shared inbox and knowledge base for friendly support teams.Nov 4, 2026
- CsatpulseShort, in-thread satisfaction asks that do not feel like a survey.Oct 15, 2026
- CrispLive chat, a shared inbox and a knowledge base for smaller teams.Oct 25, 2026